the following resources contain additional information on itil. please use them to get more in-depth knowledge on this topic.

useful links on itil

• itil training guide - this page contains basic of itil and guidelines for itil training.

• itil process map on wikipedia - this page contains itil process map, itil roles, implementation, checklist etc.

• itil complete guide on wikipedia - the wikipedia page on itil.

• itil complete guide on axelos - the official page of itil.

useful books on itil

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