overview

access management deals with granting access to authorized access while preventing access to non-authorized users.

access manager is the process owner of this process.

key points

• access management is also known as ‘rights management’ or ‘identity management’.

• access management process is executed by technical and application management functions.

• access management can be initiated by service request through service desk

value to business

access management adds value to business in following ways −

• employees have right level of access to execute their jobs effectively

• the ability to audit use of services and to trace the abuse of services.

• controlled access to services ensures that organization is able to maintain more effectively the confidentiality of its information.

access management process

activates involved in access management are self-explanatory as shown in the following diagram −