this chapter describes how magento manages e-mails, how you can edit e-mail content, set e-mails from and to parameters, etc. magento has built-in functionality called sales emails which manages the e-mails sent to customers when the order is processed.

the following steps describe how to set up order e-mails in magento −

step 1 − login to your magento admin panel.

step 2 − go to the system menu and click on configuration option.

step 3 − on the left side of the navigation bar, go to sales section and click on the sales emails option.

step 4 − select the scope under current configuration scope for which you want this configuration to apply.

step 5 − under sales emails page, expand the order panel which contains the following settings.

• enabled − set this option to yes to enable new order confirmation e-mails to be sent.

• new order confirmation email sender − using this field, select the e-mail address which is to be used for sending new order confirmation.

• new order confirmation template − it selects the template which is to be used for the order confirmation e-mails, sent to the registered customers.

• new order confirmation template for guest − it selects the template which is to be used for the order confirmation e-mails, sent to the guest customers.

• send order email copy to − it specifies the e-mail address to which copy of the new order confirmation e-mail is sent.

• send order email copy method − you can send copy of the new order confirmation e-mail to the additional e-mail address using bcc or separate e-mail.

step 6 − after done with the settings, click on the save config button to save your changes.