Customer Service Tutorial
Description
Anyone who is provided with a good, product, service or idea is a customer. Customer is king because he keeps every business afloat. Whether an organization offers a product or service, it cannot remain in business if it cannot find a group of people willing to become its customers. In this tutorial, we will discuss how we can keep every customer − existing or potential − happy and satisfied so that the business flourishes.
We will also cover qualities of excellent customer service and different modes of providing it, like in-person, telephone, e-mail, etc.
This tutorial is designed for professionals who have to deal with customers regularly, be it sales and marketing, customer support or help desk. This tutorial will also help those who want to take up customer service as their chosen profession.
Before proceeding with the tutorial, the reader must have some knowledge about customer service and the responsibilities of a customer service professional.
What you'll learn
Become a UX designer.
You will be able to add UX designer to your CV
Become a UI designer.
Build & test a full website design.
Create your first UX brief & persona.
How to use premade UI kits.
Create quick wireframes.
Downloadable exercise files
Build a UX project from beginning to end.
Learn to design websites & mobile phone apps.
All the techniques used by UX professionals
You will be able to talk correctly with other UX design.
Requirements
- You will need a copy of Adobe XD 2019 or above. A free trial can be downloaded from Adobe.
- No previous design experience is needed.
- No previous Adobe XD skills are needed.
Course Content
Instructor
W3edify Infotech
President of Sales
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